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Fully Automate Your Support Workload With an Agentic AI Platform - Powered by Hybrid Humans
Not another chatbot. A true support agent. Resolve issues end-to-end with AI that actually gets things done.
Custom copilot. One unified platform.
Integrate Notion, Slack, Salesforce, Jira, Zendesk, and more — and let Torvalds handle the rest. No complex setups, just instant AI-driven support.
Your help center, finally up to date.
Flag outdated docs. Draft missing articles. Fill gaps before they become tickets. Torvalds builds and maintains your knowledge base for you.
Automated Resolution Pathways (ARP)
Enable AI agents to learn directly from your past support data, offering smarter, personalized solutions for your customers.
ZERO-touch customer experience
Resolve in minutes without having your customer support ask basic follow up questions. Empower your team to manage your customers.
Join the other companies saving time with the Torvalds triage agent.
AI + Hybrid Humans make a real impact.
0% - 0%
Cost reduction and efficiency by automating routine tasks.
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Faster resolutions with AI-powered support.
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Customer satisfaction with personalized service
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Annual ROI within first year.
Watch how our customers get hours back.
Uses Torvalds for their enterprise clients such as:
“Torvalds AI is now woven into how Shipsy works. Their agents power 250+ Slack channels, 100K+ documents surfacing instant answers and saving our teams 100+ hours every month that used to disappear in doc searches. Torvalds delivered a custom-trained model that speaks our domain, full API access for seamless integration, and an advanced research mode for deep product exploration. Most impressive is their pace: we share feedback and receive quick turnaround to live updates in days. Torvalds AI isn’t just another tool—it’s a true partner for Shipsy’s growth.”
Dhruv Agrawal
Co-founder & COO, Shipsy
Torvalds is built differently, unlike old-school AI vendors.
Our competitors take weeks to months to deploy their AI agents. Torvalds deploys in days, not weeks.
Unify data across 30+ business apps
We automate end-to-end the tickets Torvalds has signed up for.
Leverage MCP automation
Automate agentic interaction with all your business apps using MCP servers.
Create missing knowledge base articles.
Automatically learn from your help center and historical support tickets.
Fast customization. Deploy in hours, not days.
Use AI to clean and remove garbage data.
Add Torvalds AI Agents as copilots anywhere.
Unlimited access for your entire team — no seat limits.
Transform your customer experience.
Enable your customers to get answers, solve problems, and take action through a natural, conversational experience with fully autonomous agents.
Unify your enterprise data
Torvalds seamlessly integrates data from your CRM, documentation, codebases, tickets, messages, and more, creating a unified data foundation for your AI.
Get the LLM brain
Torvalds analyzes your enterprise data to build private and public namespaces—tailored models that understand your unique needs and deliver accuracy every time.
Resolve at zero touch
Say goodbye to wait times and endless emails. With zero-touch resolution, your customers get instant answers, while your team tackles high-value tasks. No tickets, no delays—just seamless action.
See our agents at a glance.
Smart Reponse Agent
47% ticket deflection.
Acknowledge new inquiries with smarter response. Automate your level 1 support.
Search Agent
Instant answers. Fewer tickets.
Surface the most relevant content from 30+ apps. Enable self-service, freeing your team for higher-value tasks.
Knowledge Gen Agent
Never outdated. Always accurate.
Monitor product changes & support interaction. Publish expert-verified content for humans and AI.
Triage Agent
23% reduction in time to resolve.
Collect all crucial info before escalation. Automate level 2 support.
Ticketing Agent
Reduce backlogs and drive clarity.
Auto-categorize & tag incoming tickets. Keep your queue organized for faster resolutions.
Follow-up Agent
Meet 100% SLAs.
Auto-follow up with all your customers. Nudge your support staff for timely updates.
Every tool you need, consolidated within one exceptional platform.
AI InsightsStop wasting time searching for problems—Torvalds surfaces your top issues instantly. Using customer and issue clustering, it delivers clear answers, updating your knowledge base as it goes.
Instant insights into your top customer issues.Customer and issue clustering for precise, actionable data.Auto-updates your knowledge base with new answers.
Knowledge Base ManagementEnsure accurate responses by removing outdated or irrelevant information. Torvalds automatically flags and updates your knowledge base, keeping it sharp and relevant.
Delete irrelevant articles from your knowledge base.Deprecate outdated articles without lifting a finger.Automatically draft new articles ready for Confluence, Notion, and more.
TriageLet Torvalds handle the tedious triage tasks. Our AI-powered tagging extracts key data, resolves threads, captures sentiment, and routes issues with precision.
Automatically file tickets with accurate details.Suggest answers instantly to speed up resolution.Route to the right experts for faster handling.Close tickets when customers are satisfied.
Answering EngineInstant answers with Torvalds.
Search across all your favorite apps for immediate, accurate answers. Torvalds seamlessly integrates your support tools and data into one comprehensive, always-connected system. Instantly access your knowledge base, ask questions, search for critical information, and receive actionable insights—saving you 15% of your daily time and maximizing productivity.
Integrations
Torvalds integrates with all of your enterprise apps.
Easily integrate across all of your apps and have your information automatically ingested to be able to chat with your knowledge base.
Frequently asked questions
It takes a few hours for a help center agent. For a triage agent, it can be deployed in up to 18 hours. For others, contact us.
Yes, we have one risk-free for 45 days for all of our agents.
We are competitively priced and multiple factors lower than our closest competitors. We do this by leveraging AI throughout our stack, including coding. Please request a demo, and contact us for full pricing.
Yes, we are SOC2 compliant.
Reimagine your customer service experience with AI Agents.
SOC2 CompliantAll data integration is 100% secure and SOC2 compliant.